We take data protection seriously
The protection of your privacy is of the utmost importance to us. When you visit our website, our web servers store the IP address of your Internet service provider, the address of the website from which you visit us, the pages you view on our website and the date and duration of your visit. This information is vital for the technical transmission of the web pages and secure server operation. Personalised analysis of this data is not performed.
If you send personal data to us via our contact form, this data is stored on our servers in the course of the back-up process. We will only use the data you provide to process your request. Your data will be treated with the strictest confidence. We will not share your data with third parties.
Personal data means data about you. This includes your name, your address and your email address. You do not have to provide any personal data when you visit our website. In some cases we need your name and address as well as further information in order to offer you services that you have requested. The same applies when we supply you with information material that you have requested or when answering your enquiries. In such cases, we will always inform you of this. Furthermore, we only store the data that you have automatically or voluntarily transmitted to us.
If you use one of our services, we generally only collect the data that we require to offer you the selected service. We may ask you for further information, but this will be on a voluntary basis. Whenever we process personal data, we do so to provide you with our services or to pursue our commercial goals.
Automatically stored data
Server log files
This website automatically collects and stores information in so-called server log files, which your browser automatically transfers to us. This includes:
- Date and time of the request
- Name of the requested file
- Page/site from which the file is requested
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- Full IP address of the computer submitting the request
- Volume of data transferred
These data are not combined with data from other services. The data are processed pursuant to Article 6 (1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
For technical security reasons, in particular to prevent attempts to attack our web server, we temporarily store these data. We are not able to deduce the identity of individual persons through this data. After no more than seven days, the data are anonymised by truncating the IP address at the domain level, so that it is no longer possible to link it to individual users. These anonymised data are also processed for statistical purposes; they are not compared with other data sets or shared with third parties, not even in part. The number of page views is only shown as.
Google Analytics with anonymisation function
We use Google Analytics on our website, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. Google Analytics uses so-called “cookies”, text files which are saved on your computer and which enable analysis of your use of our website.
The information which is generated by these cookies, such as time, location and frequency of your website visit, including your IP address, is transferred to Google in the USA and saved there.
We use Google Analytics on our website with the “_gat.anonymizeIp” add-on. In such a case, your IP address is truncated by Google in Member States of the European Union or in other Member States of the European Economic Area and, as a result, is anonymised.
Google will use this information to evaluate your use of our site, in order to compile activity reports of the website for us and to provide further services which are connected to the use of the website and use of the Internet. Google may also transfer this information to third parties, should this be required by law or should third parties process this data on behalf of Google.
Should you visit our page from a mobile end device (smartphone or tablet), you will have to click this link instead, in order to prevent the tracking of this website by Google Analytics in the future. This is also possible as an alternative to the browser add-on mentioned above. By clicking on the link, an opt-out cookie is generated in your browser, which is only valid for this browser and this domain. Should you delete the cookies in this browser, the opt-out cookie will also be deleted, which means that you will have to click on the link again.
If you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalise the advertisements served to you, Google will combine your data with Google Analytics data to provide target group lists to create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily combine your ID with your Google Analytics data to optimize our target groups.
If you do not agree, you can opt-out of this through the “My Account” section of your Google Account.
We use Google Fonts (https://fonts.google.com) to improve the visual presentation of various elements of information on our website. So that they can be used to display a page, the web fonts are downloaded into the browser cache when a visitor accesses our website. If the visitor’s browser does not support Google Fonts or their use is denied, the text is displayed in a standard font. No cookies are stored on the visitor’s device when a page is opened. Data that are collected when requesting a page are made to resource-specific domains, such as fonts.googleapis.com or fonts.gstatic.com, so that requests for fonts are separate from and do not contain any credentials that may be sent or used in connection with other authenticated Google services, such as Gmail.
You can change the settings in your browser to prevent fonts being downloaded from Google’s servers (for example, by installing add-ons such as NoScript or Ghostery for Firefox). If your browser does not support Google Fonts or you deny access to Google’s servers, the text will be displayed in the standard system font of your device. Find out more about the terms and conditions of privacy of Google Fonts: https://developers.google.com/fonts/faq#Privacy
YouTube in privacy-enhanced mode
This website uses Google Maps to display maps and to create route maps.
Google Maps is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
By using Google maps on this website, you consent to the collection, processing and use by Google, one of its representatives or third-party providers of the automatically collected data and the data you have entered.
You can view the Google Maps/Google Earth Additional Terms of Service here.
Questionnaires and surveys created using SurveyMonkey
We use SurveyMonkey to conduct online surveys and questionnaires. The surveys and the information you provide is processed by SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland. For more information, please consult SurveyMonkey’s Privacy Notice.
When we organise competitions, we collect, process and use personal data only to the extent necessary to establish the legal relationship with the participant and for the subsequent performance and management of the competitions. This includes in particular the following personal data: the postal address of the participant(s) for the purpose of notifying the winner(s) and/or his/her/their email address(es).
We have put technical and administrative safeguards in place to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and the service providers working for us are bound by the data protection laws in force.
Whenever we collect and process personal data, they are encrypted prior to transmission. This means that your data cannot be misused by third parties. Our security precautions are subject to a process of continuous improvement and we regularly revise our privacy policies. Please make sure you have the latest version.
Rights of data subjects
You have a right of access to information, to rectification, erasure, or restriction of the processing of your stored data at any time, a right of objection to the processing, a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.
Right of access to information
You have the right to request information from us whether and to which extent we process your data.
Right to rectification
If the data concerning you that we process are incorrect or incomplete, you have the right to request at any time that we correct or complete them.
Right to erasure
You have the right to request that we delete your data if we process it unlawfully or if such processing encroaches disproportionately on your legitimate interests. Please note that there may be reasons that preclude immediate erasure, e.g. in the case of legally stipulated retention obligations.
Irrespective of whether you exercise your right to erasure, we will erase your data immediately and in full, unless we are under a contractual or legal obligation to retain it.
Right to restriction of processing
You have the right to request that we restrict the processing of your data if
- you contest the accuracy of the data, for a period enabling us to verify the accuracy of the data;
- the processing is unlawful, but you object to the erasure of the personal data and instead request restriction of its use;
- we no longer need the personal data for the intended purpose, but you still require it for the establishment, exercise or defence of legal claims;
- you have objected to processing of the data.
Right to data portability
You have the right to receive from us the data concerning you which you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit such data to another controller without hindrance from us, where
- we process this data on the basis of a revocable consent given by you or to fulfil a contract between you and us, and
- the processing is carried out by automated means.
Where technically possible, you can ask us to transfer your data directly to another controller.
Right to object
If we process your data for legitimate reasons, you have the right to object to this data processing at any time; this would also apply to profiling based on these provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or processing is used for the establishment, exercise or defence of legal claims. You have the right to object at any time to the processing of your data for the purpose of direct advertising without giving reasons.
The right to lodge a complaint
If you believe that the processing of your data violates German or European data protection law, please contact us to clarify any questions you may have. Of course, you also have the right to contact the supervisory authority competent for you, the respective state office for data protection supervision.
If you wish to exercise any of the above rights against us, please contact our Data Protection Officer. In cases of doubt, we may request additional information to confirm your identity.
Changes to this Privacy Notice
We reserve the right to change our Privacy Notice should this be necessary due to technological advances. Please make sure you have the most up-to-date version. If fundamental changes are made to this Privacy Notice, we will post them on our website.
All interested parties and visitors of our website can contact us with regard to data protection issues at: